Privacy Policy for Customers, Suppliers and other Business Partners

The privacy of your personal data is very important to us. The purpose of this privacy policy is to inform users of the Geberit Internet services, particularly the Geberit website(s) (“website”) – as well as customers, suppliers and other business partners – about how the Geberit companies within the EU, the EEA, Switzerland and the United Kingdom process personal data. With this in mind, not all aspects of this information may apply to you.

Personal data within the scope of this privacy policy refers to any data that relates or can be related to you, such as your name, address or email address. The controller responsible for processing your personal data is Geberit Pty Ltd Unit 1, 13 Boundary Road, Northmead, NSW 2152

Our data protection department, including the data protection officer can be reached at dataprotection@geberit.com or at our postal address with the added information “data protection”. To arrange a confidential appointment with only our data protection officer, please use the following contact details: KREMER Rechtsanwälte, Disch-Haus, Brückenstraße 21, 60667 Köln, E-Mail: dpo@geberit.com.

1. Automatic data collection and processing on Geberit websites 

Our websites use certain technologies and tools, which are outlined below. If there are any that you do not want us to use, provided these are optional, we have provided various options and settings for each one that will prevent it from being used.

2. Collection and processing of voluntarily provided data 

We collect and process personal data that has been shared with us voluntarily during the course of interacting with customers, suppliers and other business partners (for example, via email, telephone or our websites). The following overview provides you with information on the legal basis and purposes of the individual data processing activities.

3. Further data processing besides our website 

In addition to our website, further data processing by third-party providers takes place in individual cases and depending on your settings, about which you can find out here.

4. Further data processing, data transfer to third countries, data erasure 

In individual cases, we need your data for specific, non-standard data processing, which you can find out about here.

5. Your rights 

As regards your personal data processed by us, you are entitled to the rights outlined below. In order to exercise any of these rights, please send us a written request using the contact details specified above or send an email to the following address: dataprotection@geberit.com.

Version: November 2023

Access and Management 

You may request access to your personal information or seek correction of it, by contacting our Privacy Officer at support.au@geberit.com.

We may charge a reasonable fee to cover the charges of retrieving your personal information, but will not charge you from making the request. We will not charge you for correcting your personal information.

Complaints 

We take all complaints seriously, and ask that you contact our Privacy Officer at the contact details immediately above. We will respond to your complaint promptly.

If you are dissatisfied with the handling of your complaint, you may contact the Office of the Australian Information Commissioner:

Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
Telephone: 1300 363 992
Email: enquiries@oaic.gov.au

Automated individual decision-making or profiling 

We do not use any automated processing systems for coming to specific decisions – including profiling.

Version: January 2024