FAQs Geberit Home

Do you have any questions about the Geberit Home app? Find useful answers to the most frequently asked questions here.

Would you like more information or a personal consultation? Geberit customer service is happy to help you by phone or e-mail.

GENERAL QUESTIONS ABOUT GEBERIT HOME

WHAT IS GEBERIT HOME?

Geberit Home is an app from Geberit for your smartphone. Geberit Home provides digital access to various Geberit products in the bathroom and assists you with operation, configuration and maintenance. The app and its features are free.


WHAT ARE THE ADVANTAGES OF USING THE GEBERIT HOME APP?

  • Operate your devices via your smartphone and set them correctly
  • Read the user manual on the screen
  • Access service and contact information*
  • Access care and maintenance information
  • Maintain your devices interactively using the app
  • Carry out firmware updates

(*Function not available in all countries)


Where can I download Geberit Home?

The Geberit Home app is available free of charge for Android and iOS smartphones in the relevant app store:

Geberit Home in the Apple App Store
Geberit Home in the Google Play Store

QR-Code für iOS Geberit Home App und Android Geberit Home App

WHICH PRODUCTS DOES GEBERIT HOME SUPPORT?

The Geberit products currently supported by Geberit Home can be seen in the app description in each app store.


HOW DO I CONNECT MY GEBERIT PRODUCT TO GEBERIT HOME?

Via Bluetooth® 1). Activate the Bluetooth® function on your smartphone. The next steps are displayed in the app.

1) The Bluetooth® brand and its logos are the property of Bluetooth SIG, Inc. and are used under licence by Geberit.


WHY DO I HAVE TO GRANT LOCATION PERMISSION TO USE GEBERIT HOME?

Bluetooth®1) is connected to the location services on Android devices with older operating system versions. This means that any Android device with an older operating system requires location permission to be granted in order to use an app that works with BLE. Geberit does not use any location data.

1) The Bluetooth® brand and its logos are the property of Bluetooth SIG, Inc. and are used under licence by Geberit.


HOW DOES GEBERIT ENSURE SECURITY AND DATA PRIVACY?

Geberit develops and operates digital products and services according to high security standards. In addition, a review by external, independent cyber security specialists is carried out at regular intervals. EU data protection guidelines are followed in the development and operation of digital products and services. For further information, please refer to the Terms of Use and the Privacy Policy for Geberit Mobile apps and IoT services.


General information about the Geberit Home App